Terms and Conditions
Hello, and welcome to Pink Cloud. We hope everyone has a delightful and hassle-free shopping experience. Throughout this and other pages, we have used the terms ‘we,’ ‘us,’ and ‘ours.’ They refer to us, Pink Cloud. The terms ‘you’ and ‘yours’ refer to you, the user of the Website.
By visiting this Website or purchasing our products, you agree to be bound by these Terms and Conditions. If you do not agree, you may not use this Website. Your continued usage of the Website after reading the Terms and Conditions constitutes your agreement with the guidelines mentioned.
Section I – Our Products
I.I) Use of Our Products
At Pink Cloud, you will find a comprehensive collection of apparel designed to help those recovering from substance abuse. The products are for your personal use only. You are prohibited from reselling the products.
If we learn that you have been reselling the products, we reserve the right to permanently sever your connection with our website and delete your account and other information you provided to us.
I.II) Product Availability
We try our best to ensure our products are available at all times. However, it may be possible that we have run out of stock, specifically during peak sales season or holidays.
So, if you add a product to your cart with the intention of purchasing it later, it is possible that we have run out of the stock. Therefore, we recommend checking the product’s availability before purchasing.
I.III) Product Descriptions and Prices
We actively monitor our product descriptions and prices to ensure they are accurate and error-free. However, despite our best efforts, it is possible that the information is incorrect.
So, if you place an order when we have not corrected the description or price, we will email you to inform you of the changes afterward. You may or may not move forward with your purchase.
Section II – General Terms of Use
By reading these Terms and Conditions, you agree not to:
- Send threatening, defamatory, obscene, or otherwise objectionable pictures, videos, or text to other users.
- Use advanced technology to alter this Website’s content or try to access the source code.
- Transfer, redistribute, or use the content of this Website, including, but not limited to, images, text, or video.
- Invade other users’ privacy or collect their information.
- Promote your company’s products or services on the Website.
If you violate one or more of the above-mentioned guidelines, we reserve the right to cancel your order and sever your connection with our Website.
Pink Cloud is not intended for minors, i.e., people aged below 18. By using this Website, you agree that you are at least or above 18. We will never knowingly collect information about or from a child. If you believe that a child has provided us with information, please contact us immediately so we can delete the data from our servers.
Section III – Third-Party Links
On this Website, you may find links to third party websites. We have placed them for various purposes, such as to provide a channel for communication (Facebook, Instagram, or Twitter). Their placement does not constitute our endorsement of those third party links.
In addition, the third-party links are governed by different terms and conditions. We recommend you read them before visiting. We will not be liable for any damages incurred after you visit the third-party links.
Section IV – Intellectual Property
The content you see on our Website is protected by copyright and intellectual property laws. They are applicable on the text, videos, images, and artwork you see on the Website.
You do not have the permission to use the content commercially. If you want to use it for a personal purpose, you may do so but only after we have given you permission in written.
Legal action will be taken against those who are found using our content for commercial purposes.
Just as we would not want someone to use our content, we will never knowingly use another agency or individual’s work without acquiring their permission.
Therefore, if you believe that the content on our Website belongs to someone else, notify us immediately by sending us an email. The email must have the following documents:
- Your full name, email address, and physical address
- A screenshot of the content you believe is yours
- Legal proof that the content belongs to you
- A written statement that you are initiating a copyright violation claim
Note: If you are acting on another individual or company’s behalf, we will require their information.
If you fail to provide one or more of the above-mentioned documents, we reserve the right to reject your copyright violation claim.
Section V – Account Information Accuracy
We require all users to create an account on our Website before purchasing. While registering on our Website, make sure you provide updated, original, and error-free information, such as your name, email address, and physical address.
We will use this information to connect with you or send your order. If you provide incorrect information and the order is misplaced, you acknowledge not to hold us responsible for the miscommunication.
To learn how we collect, use, and share your personal information, please read our Privacy Policy.
Section VI – Delivery of Orders
It takes us 5-7 business days to deliver orders. However, during peak sales season or holidays, it may take us longer than that. Your patience will be highly appreciated.
If you receive a damaged or wrong product, please notify us immediately by getting in touch with our customer representatives. We strive to satisfy our clients, and we will be sure to correct the error if it is from our side.
Section VII – Changes to Our Terms and Conditions
We reserve the right to make changes to these Terms and Conditions at any time. You will be notified of the modifications via email. If you continue using our Website after the changes have been implemented, it constitutes your agreement with the updated Terms and Conditions.
Section VIII – Contact Information
If you have questions about our Terms and Conditions, send them to store@pinkcloud.com.
