Privacy Policy
Pink Cloud (“we,” “us,” “our”) values customers and visitors (“you,” “your”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, purchase our products, or interact with us in any way.
Information We Collect
Pink Cloud collects personal data from third-party sources directly and automatically when you interact with us or browse our website. Depending on the applicable legislation in your area of residence, there are several definitions of “personal information.” Any data that may be used to identify, relate to, characterize, reasonably be connected with, or potentially be linked, directly or indirectly, to a person or household is considered “personal information” for the purposes of this Policy. This does not include information that has been aggregated or anonymized and maintained in a way that makes it unreasonable to infer information about or link it to a particular person or household.
Personal Information We Collect Directly from You
We collect the personal information that you provide directly to us. Including:
- Contact Information
- Account Information
- Payment Information
Automatically Collected Information
We collect certain information when you visit our website, including:
- Device Information
- Usage Information
- Location Information
Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities and enhance your information on our website. You can control the use of the cookies through your browser settings.
How We Use Your Information
Pink Cloud gathers personal data to improve your use of our website and services, including purchase tracking, shipping, and payment. We may use your information to get in touch with you if we have any queries or worries regarding your order. We can also utilize this data internally, for things like assessing client preferences and enhancing the general purchasing experience. Additionally, we may use your information to get in touch with you for customer service and promotional reasons.
We may use your information to administer competitions, sweepstakes, and promotional events in which you participate. Moreover, we can enhance our services by merging this data with those from other sources.
We can also use the information we collect for various purposes, including:
- Order Processing
- Customer Service
- Marketing
- Personalization
- Website Improvement
- Security
- Legal Compliance
Based on the personal and other information you have given us, we often perform research on customer demographics, interests, and behaviors as part of our continuous efforts to better understand and serve you. Usually, an overall compilation and analysis of this study are conducted. We may provide our agents, business partners, and affiliates access to this aggregated, non-identifiable data. You are not individually identified by this kind of data. Furthermore, for legitimate reasons, we may provide existing and potential business partners, as well as other third parties, with aggregated user data that outlines our services.
How We Share Your Information
We may share your information with third parties in the following circumstances:
- We may share your information with third parties who assist us in operating our website, processing payments, fulfilling orders, and providing other services.
- Your information may be transferred to new owners in the event of a merger, acquisition, or sale of our business.
- We may disclose your information if required by law, regulation, legal process, or governmental request.
- We may utilize your information to protect our rights, property, and safety and the rights, property, and safety of others.
Security of Your Information
We implement reasonable security measures to protect your information from unauthorized access, use, and disclosure. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
Retention of Personal Information
We retain your personal information for as long as is required to fulfill the goals specified in this Privacy Policy or as told to you at the time of collection unless a longer retention period is required or permitted by law. For instance, we save the data in your account profile as long as your Pink Cloud account is valid. We might, however, retain your purchase history on file for a longer period of time in order to satisfy our obligations under law, tax, accounting, and recordkeeping; manage returns and warranty programs; conduct research and development; and ensure safety. Additionally, if it becomes necessary to protect, defend, or establish our rights, fend off further legal action, or comply with future lawsuits.
Your Choices and Rights
You have certain rights regarding your information, including:
- You can access and update your personal information by logging into your account or contacting us directly.
- You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. You may still receive non-promotional communications related to your orders or account.
- You can control Cookies through your browser settings and other tools. However, disabling Cookies may affect the functionality of our website.
Children's Privacy
Our website is not intended for children under 13, and we knowingly do not collect information from children under 13. If we become aware that we have collected information from a child under 13, we take prompt steps and delete the information.
International Data Transfers
If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our servers and central databases are located. By using our website, you consent to the transfer of your information to the United States and other countries with data protection laws different from those of your country of residence.
Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect the changes in our practices and for other operational, legal, and regulatory reasons. We will notify you of any significant changes by posting the updated Privacy Policy on our website and updating the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any queries regarding the use of our Site and Privacy Policy, please contact us at:
store@pinkcloud.com
+1 (714) 831-0387
